Maintenance

Maintenance is a very important department at CPS, with an expanding client base that covers some of the best-known institutions and businesses in the area. We have always sought to root that growth in exceptional customer service: we provide our clients with thorough and dependable cover, so they can focus on what they do best.

Fast Response

We act quickly. The CPS Maintenance service offers 24/7 emergency response for all contracted clients, with a two-hour attendance from the point of call. We aim to return quotes for remedial work within two days. In an emergency, we can even provide a mobile boiler house to get your heating and hot water services back up and running within 24 hours.

Comprehensive Service

We cover all aspects of the maintenance of your building. Our team can take charge of your building’s every need, from planned preventative maintenance including full site surveys, planned equipment replacement and energy-saving solutions. We also offer 24-hour assistance to reactive call-outs when problems arise. Our team use Concept Evolution, which is an industry-leading CAFM, it is a full asset Management system and links live to SFG20 allowing the system to update immediately if any industry changes happen. This keeps our engineers and our Clients Building fully compliant.

Experienced Team

We use highly qualified, industry-tested Engineers. It’s led by a multi-skilled team of in-house Technicians, many of whom are former CPS-trained Apprentices. They are supplemented by a network of trusted contractors, trained and accredited to ensure we meet or exceed industry standards.

Local Expertise

Based near Cambridge since 1995, we have built up a deep working knowledge of the local market and its particular needs and challenges; most of our team live in the area we serve. CPS now works with some of the region’s leading businesses and enterprises including Schools, Care Homes, Hospitals, Universities and Historic Colleges.

Related Case Studies

Cambridge Arts Theatre

St Bedes School – PVC Works

Impington Village College
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Testimonials

Mark project managed the refurbishment and we are very pleased with the way it was handled. The new space meets all our requirements and has been completed on time. When it was handed over to us the space was clean and ready to use.

Samantha Farrow, Laboratory Manager, University of Cambridge

Been on site this morning doing a QA check of the installation prior to the ceiling being installed and I have to say I was extremely impressed with the quality of installation and workmanship.

Chris Abbott, Special Projects Services Manager, SDC Builders

Thanks to CPS Building Services for your specialist expertise and support.

Miles Messenger, Head of Energy Performance Contracting, Bouygues Energy Services

I am sure that this will not be the only emergency situation we all find ourselves in during the current emergency and I would like to thank you for making the effort to help.

Mick Fisher, Customer Care Manager, SES Engineering Services

Huge thanks for a brilliant job!!!

Lynn Anderson, Additional Works Manager, ENGIE

I just wanted to say that we are really pleased with the work on our boys toilets. The boys are delighted and I am thrilled with how professionally the actual works was handled.Thank you, I hope to work with you again in the future.

Maria Anne Higgins, Headteacher, Townley School & Pre-School

Just a note to say thanks to you and the team for delivering on a very tight timescale, hope to work together again soon.

Ben Spooner, Managing Director, Carmel Crest

I would like to thank CPS for all their hard work in the project, you have been brilliant to work with.

Jefferson Kibble, Quantity Surveyor, Conamar

Well planned and excellently managed. Not to have to watch over a subbie knowing the works are being well executed is a massive pat on the back to CPS and the sort of companies we want to employ.

Richard Godden, Construction Manager, Scitech

Overall we very impressed with CPS and the pragmatic approach taken, this will be relayed to our senior managers for future upcoming works.

Robert Addison, Site Manager, Kier Construction

I am blown away by the level of service you and your guys provide us!

Ross Jack, Operations Flight Deputy, USAF

Much appreciated and thank you for helping us to produce a miracle over the summer holiday. Couldn't have been done without you and your guys. They were all great.

Phil Woods, P Woods Construction

Heating a medieval church for modern comfort is a very difficult thing to do. CPS designed and installed a system that is flexible and remarkably responsive.

Rev Madeleine Light, St Stephens Church

...the level of service has been exemplary, and your fast response to our call-outs has enabled the college to function without inconvenience to the staff or pupils.

Barry Norman, Impington Village College

I am really pleased that we managed to have the heating system filled and bled and ready for the boilers to be started... as planned and advised. Thank you to everyone involved, especially those working evenings, nights and weekends.

Richard Phillips, Cambridge University Estates Management

A very good quality project, fitted to a very high standard. It has been a pleasure working with you all and I look forward to working together in the near future.

Matthew Smith, Bidwells Building Consultancy

CPS has responded well to queries throughout the project and has provided an excellent aftercare service reacting promptly to any issues that have arisen. It is without doubt that the University looks forward to working with CPS Building Services on future projects.

Martin Badcock, Estates & Facilities Programme Manager, Cambridge University Hospitals NHS Foundation Trust

CPS carried out the works quietly and efficiently with little or no inconvenience to anyone. The College staff found them very easy to deal with and the finished job is superb. We have enjoyed excellent relations with CPS for many years now (going back to shortly after they started out) and I have no hesitation in recommending them.

Phillip Law, Operations Manager, Downing College

I have to say that you have such an excellent team there. We are completely delighted with all the work that has taken place here, there is no fuss, no bother and no mess. Everyone is polite, respectful and professional.

Doreen Houghton, St Bedes School

CPS were a pleasure to work with and, as a consequence of their overall performance, I have already employed them on a number of other projects. I am also recommending them to other colleagues, Colleges and companies.

Trevor Smith, Head of Facilities and Estates, Cambridge Regional College