Education has been a core focus for CPS since the company was founded a quarter of a century ago. Put simply, it’s a fundamental part of our business. Today, we work in dozens of schools and higher education facilities across the east of England. We also work closely with the University of Cambridge, both for the Estate Management team, and directly for individual colleges such as St John’s, Downing and Sydney Sussex. In this sector, trustworthiness and reliability are crucial.
All our engineers undergo comprehensive DBS checks, and we liaise carefully with clients to programme our works around their needs and timings, working out-of-hours and holidays where necessary to deliver projects on time and within budget.
High quality customer care is another important part of the CPS remit. Many of the schools and colleges we have served with one-off installations have gone on to become valued clients for our Maintenance team.
Our unique Customer Relationship Management (CRM) system keeps a detailed asset-list of every piece of equipment in our customers’ premises; ring the CPS service line with a problem or a query and we have instant access to key information at the tap of a button.